This page describes in detail how the HOLDER collects, uses and protects the personal data of visitors and users of the WEBSITE.
1. WHAT KIND OF PERSONAL DATA DO WE COLLECT FROM OUR USERS?
Name and email address.
Telephone, physical address, city and country.
2. WHEN AND HOW IS PERSONAL DATA COLLECTED?
When the USER registers on the WEBSITE or fills out a contact form or subscription newsletter, he or she authorizes us to collect his or her name and e-mail address.
When the USER makes a purchase of a physical product on the WEBSITE, he/she must fill out a form with his/her telephone number, address, city and country.
3. WHAT USE DOES THE OWNER GIVE TO THE USER’S PERSONAL DATA?
The HOLDER collects personal data in order to provide the USER with information related to their personal interests and/or information related to products or services of interest to the USER.
The HOLDER sends communications via email with important messages about the user’s account, orders, and promotional messages for products and services of the WEBSITE.
THE HOLDER uses data such as telephone, address, city and country to send the physical products to the USER through a logistics company.
The HOLDER uses the data such as name and email to provide a personalized experience to the USER in the WEBSITE.
4. HOW DO WE PROTECT THE USER’S INFORMATION?
At no time, the HOLDER will share or transfer the USER’S personal data with third parties, except where required by law.
The user’s personal data is stored on the servers of the WEBSITE, which are free of viruses, protected by firewalls and monitored by professionals.
In the unlikely event that there is a hack or theft of the USER’S personal information, the HOLDER shall notify the USER immediately via email and notify the relevant authorities to minimize the negative impact that occurs.
5. HOW TO UPDATE OR DELETE YOUR PERSONAL INFORMATION?
At any time the USER may request an update or deletion of personal data stored on the website, by sending an email or filling out the contact form on the WEBSITE.
The USER may also unsubscribe at any time from email communications by clicking on the “unsubscribe” link located at the bottom of the emails.
In simple terms, cookies are files belonging to the WEBSITE or to programs and pages of third parties that are recorded in the user’s browser and allow the HOLDER to know things like how much time the USER spends in the WEBSITE, which pages he/she visits, what country he/she is from, what device he/she has, etc. etc. Cookies also allow the HOLDER to personalize the USER’s experience such as remembering his/her password to log in, displaying his/her name and data in the USER’s account, etc.
At any time you can delete all cookies from your browser or you can visit our website in an unknown session so that cookies are not recorded in your browser. Deleting cookies or browsing in incognito session may adversely affect your experience on the WEBSITE since we will not be able to personalize your experience.
7. THIRD PARTY COOKIES:
Google Analytics: The HOLDER uses Google Analytics to track the behavior of users on the website and create a demographic profile for the optimization and good performance of the website in general.
See Google Analytics data protection policy and general information
Google Ads: The HOLDER carries out advertising campaigns on the Google Ads platform, which inserts certain cookies in the USER’S browser in order to show them relevant and interesting advertising ads.
Privacy and conditions of Google advertising:
47240 Brewster Place
Chilliwack BC, Canada V2R 5Z9
Telephone # 1-778-788-KETO (5386)